// legal
Specified Commercial Transactions Act Disclosure
Required seller information for paid services offered on NeoShieldSecurity QUANTUM X.
| Seller | NeoShield Security（個人事業主） |
|---|---|
| Responsible Manager | NeoShield Security（個人事業主） |
| Business Address | 請求があった場合、遅滞なく開示いたします（お問い合わせフォームよりご請求ください） |
| Telephone Number | 請求があった場合、遅滞なく開示いたします |
| Email Address / Contact | security@neoshieldsecurity.com Contact Form (24‑hour reception) |
| Sales URL | https://neoshieldsecurity.com/pricing |
| Sales Price | Pro Monthly ¥1,980 ／ Pro Annual ¥19,800 ／ Team Monthly ¥7,980 ／ Team Annual ¥79,800 ／ Founder (about three yearse) ¥29,800 Add‑on packs and similar items are listed on the pricing page. All prices include tax (total price display). |
| Fees Other Than Product Price | None. Internet connection fees are borne by the customer. |
| Payment Method | Credit card (Stripe). Card information does not pass through our servers and is securely processed via Stripe’s hosted checkout. |
| Payment Timing | Charges occur at the time of order (upon completion of Stripe checkout). No automatic renewal or automatic billing (all plans are prepaid passes). |
| Service Provision Timing | Immediately after payment completion, access is automatically granted to the account (typically within a few seconds). |
| Returns / Cancellations | Paid plans are prepaid passes; access ends at the end of the purchased period unless you manually renew (there is no auto-renewal and nothing to cancel). Due to the nature of digital services, refunds cannot generally be accepted once service provision has begun. In cases of payment errors, double billing, or non‑provision caused by service‑side issues, please contact security@neoshieldsecurity.com. After verification, we will promptly process a refund. |
| System Requirements | A modern browser (latest versions of Chrome / Edge / Firefox / Safari) and an internet connection. |
Last Updated: 2026-08-17 · Terms of Service · Privacy Policy · Pricing