// manual · build 2026-07-17
NeoShield manual
Everything the platform does, how to use it, and what it does with your data. Figures on these pages are read live from the running system — prices, quotas and the tool list cannot drift out of date.
Contents
Overview & core concepts
What the platform is, the tier model, and how storage degrades gracefully.
Signing in
Passwordless OTP sign-in, the limits that apply, and disposable-email handling.
Plans, prices & quotas
Every SKU and quota, read live from the platform catalog.
The tool catalog
Every tool on the platform, grouped by category, listed live from the catalog.
SOC Operations
Multi-tenant log ingestion, detection and AI triage — with API examples.
Device fleet & agent
QR enrolment, the installable PWA, posture signals and fleet reporting.
Team plan
Seats, invitations, and the Team Security Center.
Security Academy
Free modules, progress sync, AI tutor, and verified certificates.
API reference
Authentication, every endpoint, rate limits and status codes.
Security & privacy model
What is never stored, the defences in force, and how to report a vulnerability.
Operator documentation (installation, configuration, cron, backups) is available to administrators once signed in.
Tool reference
Every tool has a spec sheet: inputs, output, method, limits, privacy and a worked example.
Start here
- New? Signing in → the tool catalog.
- Deciding on a plan? Plans, prices & quotas — live from the catalog.
- Integrating? API reference and SOC Operations.
- Doing due diligence? Security & privacy model.